We understand the process of managing your own claim may be daunting, but we are here to help you. We are an experienced Medical Reporting Organisation (MRO) and can help you to organise your independent medical report.
From the moment you choose 10Bridge we will be here to help and support you, ensuring the process is as quick and stress free as possible for you.
We will arrange your medical appointment with one of our experienced medical experts who have been trained in medico-legal reporting.
As an MRO, we have access to around 40,000 appointments, with a range of experts across the country, at any one time.
Upon receipt of your instruction, we will contact you to arrange your medical appointment.
We will review our panel of experts and their availability and arrange an appointment that is most convenient for you. This will be done in line with any special requirements you have and as close to your home or work address as possible.
Any expert we select for you will be accredited by MedCo and qualified to carry out medical reports in personal injury cases. We carry out extensive checks on all medical experts to ensure their ongoing credibility and validity.
The appointment is usually arranged as a face-to-face consultation, but due to the current Covid-19 restrictions, we can also arrange a remote video examination if this is your preference. If you are unable to attend your appointment for any reason, please feel free to get in touch with us and we will look to re-arrange this for a more convenient date, time or venue.
Photographic ID – It is essential that the medical expert is able to confirm your identity. Please take with you some form of Photographic ID. This can be:
If you do not have an official form of Photographic ID, you can use one of the following, if you also take a utility bill or bank statement to confirm your address:
Litigation Friend – If the Claimant is under 18 years old or is an adult who lacks the capacity to manage their own case, an adult (the Litigation Friend) must attend the appointment with them.
For Face-to-Face Appointments:
*May change subject to COVID restrictions.
For Virtual Appointments:
The experts are responsible for setting up the virtual appointment. They will contact you in advance to provide the link needed to connect. This is often done on the day of and, in some cases, just before your appointment.
The appointment should last at least 15 minutes. The medical expert will ask you what happened in the accident itself and will take note of the injuries you sustained as a result.
The expert can only prepare the report based on what is discussed at the appointment so please be sure to mention all of the injuries you sustained as a result of the accident. In addition, if you have fully recovered from a particular injury, it is important that you still mention this to the expert, so that they have a full account of what happened and how the accident has affected you.
The expert will also ask about how the injuries have affected your day-to-day life, covering topics such as:
The expert may ask you to demonstrate the range of movement you have following injury and may need to physically assess your injuries. You are welcome to take a partner or chaperone to the appointment if you prefer.
The expert will send the report to us in the first instance. It will then undergo an extensive checklist by our experienced team to ensure it is accurate and compliant. The report is part of a legal process and so we have to be sure that, if your case progresses to Court, the report is admissible as evidence.
When we are satisfied the report meets all the necessary criteria, we will upload the PDF document to the OIC Portal for you to view. We will notify you when this is done and provide further guidance for the next stage.
When you receive the report, we advise that you read through it carefully. If you spot any factual inaccuracies or any in relation to what was discussed with the expert at the appointment, you can request amendments to the report via the OIC Portal.
We will then liaise with the medical expert to get the report amended as swiftly as possible and upload again to the OIC portal for your review.
Once you are happy with the report, you will then submit it to the Compensator via the OIC Portal.
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